Refund and Returns Policy

At Shubham Fitness, we are committed to providing high-quality and genuine fitness products. As we deal in health and nutrition supplements, our return and refund policy is designed to ensure safety, hygiene, and fairness for all customers.

1. Return Eligibility

Returns are accepted only under the following conditions:

  • The product received is damaged, defective, or incorrect
  • The product is unused, unopened, and in original packaging
  • The return request is raised within 48 hours of delivery

2. Non-Returnable Products

Due to the nature of supplements and hygiene standards, we do not accept returns in the following cases:

  • Opened or used products
  • Products with tampered or missing packaging
  • Items purchased during sale, discount, or special offers
  • Personal care or hygiene-related items

3. Refund Process

  • Once your return request is approved and the product is received, the refund will be processed within 5–7 business days
  • Refund will be credited to the original payment method
  • For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI

4. Replacement Policy

  • If you receive a damaged or wrong product, we will provide a replacement at no extra cost
  • Replacement is subject to product availability

5. Order Cancellation

  • Orders can be cancelled only before dispatch
  • Once the order is shipped, cancellation is not allowed

6. Shipping Charges

  • Shipping charges are non-refundable
  • Return shipping cost may be borne by the customer unless the product is defective or incorrect

7. Important Notice

Shubham Fitness does not manufacture supplements.
We sell authentic products sourced from authorized distributors (Pahal Nutrition franchise).

8. Contact Us

For any return, refund, or replacement request, please contact us: